Grievance Redressal Mechanism

The ECRUL Project Management Unit, Department of Human Settlement, Ministry of Infrastructure and Transport, has instituted a Grievance Redress Mechanism (GRM) for the project. If you require any information or have any grievances related to the project please contact the designated GRM focal persons using the contact details provided below.

ECRUL GRM document can be accessed from here.

Have Grievance?

Grievance Redressal Committee at PMU List

Sl. No. Name & Designation Role
1 Tashi Penjor, Project Director (Director, Department of Human Settlement, MoIT) Chairperson
2 Wangda Dorji, Chief Urban Planner, Spatial & Strategic Planning Division, Department of Human Settlement, MoIT Vice Chairperson
3 Tshering Penjor, Project Manager, Project Management Unit, Department of Human Settlement, MoIT GRM Focal
4 Namzang Dema, Planning Officer, Policy & Planning Division, MoIT. Component Manager for Component 1 of ECRUL project Member
5 Karma Phuntsho, Dy. Executive Engineer, Sustainable and Resilient Building Division, Department of Human Settlement, MoIT. Component Manager for Component 2 of ECRUL project Member
6 Reshma Tamang, Knowledge Management and Communications Officer, Project Management Unit, Department of Human Settlement, MoIT. Component Manager for Component 3 of ECRUL project Member
7 Nima Dorji, Urban Planner, Spatial & Strategic Planning Division, Department of Human Settlement, MoIT (Project Focal for ECRUL project) Member

Contacts

Project Manager
Project Management Unit, Department of Human Settlement
Ministry of Infrastructure and Transport (MoIT)
Ground Floor, Block C, MoIT Building, 194 Chang Lam SE
Thimphu 11001, Bhutan
P.O Box No. 791
Phone: +975 2 335799
Email: infodhs@moit.gov.bt

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